A Rotten Apple and a Bad HP Tech
The Apple Store @ Northpark overcharged me by $16 for a Macbook today. We bought the Macbook and I went home and off to school. While I was at school, mom noticed the pricing error and went back to the store. They argued with my mom. The person we talked to initially was very rude and got very defensive and then offensive and aggressive. Mom returned home unable to get the problem resolved. Later had to bring an internet printout of the price before they fixed it for a total of 3 trips to Northpark. Our very first experience with Apple was not too good. (The Macbook was not for me but a friend of my mom’s. I really want a Macbook now after seeing what it can do!)
My mom’s Compaq computer’s DVD+/-RW drive never worked at burning stuff it only read discs. Tonight I talked online with one of their techs who was not all there and gave me links to firware upgrades for different parts than what was installed in my system. It took 45 mins with about 35 mins pretty much just waiting for him to respond. He was pretty careless in my opinion. Anyway…here was the chat and to make matters worse he doesn’t even give me a case #. He just says that’s fine I have your serial number.
On a brighter note. I did get my USB/Serial adaptor so my Wacom Artz II 6×8 pad now works again! Yay!!!!